Hollywood Mirage - Excel Hotels & Resorts, Los Cristianos (Tenerife) ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Calle Sierra Nevada, Sn, Los Cristianos (Tenerife), Spain, 38650

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Apartment

Max:

3 persons

59 m²

Bed options:

1 Double bed

Coffee machine

Bathtub

room details

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Two-Bedroom Apartment Sea View

Max:

5 persons

100 m²

Bed options:

2 Single beds

Sea view

Coffee machine

Bathtub

room details

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One-Bedroom Apartment Sea View

Max:

3 persons

59 m²

Bed options:

1 Double bed

Sea view

Coffee machine

Bathtub

room details

Check Prices

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Getting around

A list of all available modes of transport

City Centre

Los Cristianos (Tenerife)700 m

Airports

Tenerife Sur (TFS) 15.3 km

Tenerife Norte (TFN) 78.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Perfect Pool Days

“The hotel offered three swimming pools, ensuring I always had a spot to relax and unwind. The loungers by the pool were plentiful and comfortable.” view full review

Spacious Rooms

“I was pleasantly surprised by the size of our two-bedroom apartment. It was not only spacious but also very clean and well-stocked with kitchen utensils.” view full review

Breakfast Bonanza

“The breakfast buffet was impressive, offering a wide range of options to start my day off right. Each morning, I enjoyed trying different dishes!” view full review

Well-Equipped Kitchen

“I loved having a fully-equipped kitchen available, making it easy to prepare meals whenever I wanted. The convenience was unbeatable!” view full review

General

Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Locker room
Lift
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Golf course
Billiard tables
Squash

Guest Parking

Cookware/ Kitchen utensils

Services

Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Playpen
Children's menu
Children's play area
Kids club
Game room

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa lounge
Sauna
Turkish bath
Jacuzzi
Massage
Shallow end

Room features

Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

Calle Sierra Nevada, Sn, Los Cristianos (Tenerife), Spain, 38650

Map view

Calle Sierra Nevada, Sn, Los Cristianos (Tenerife), Spain, 38650

City landmarks

Amusement Park

Siam Park

3.1 km

Los Cristianos tapas

1.2 km

Marina

Port of Los Cristianos

1.4 km

Shopping Area

Passarella Oasis Centro Comercial

960 m

Beach

Playa De Los Tarajales

960 m

Shopping Area

Centro Commercial Parque Santiago 6

2.2 km

Night club

Bushido Tenerife & Be Flat

720 m

Park

Montana de Guaza

1.2 km

Zoo

Tenerife Zoo Monkey Park

2.0 km

Arona

Chayofa

2.4 km

Beach

Playa de Los Cristianos

1.9 km

C.C. Ledesbell

Viking Tenerife Barco Vikingo

960 m

Amusement Park

Arona Beach Park

1.5 km

Gallery

Centro Cultural de Los Cristianos

1.5 km

Square

Plaza Virgen del Carmen

1.4 km

38650 Arona

Playa De Los Hippies

1.3 km

Beach

Playa de Las Vistas

2.1 km

Urbanizacion Las Aguilas del Teide s/n

Park Las Aquilas Jungle Park

2.2 km

Casino

Playa de las Americas

3.3 km

Playa Honda

1.4 km

Camino Montaña Chayofita

Montana Chayofita

1.7 km

0 Av. de Suecia

Los Cristianos San Telmo

1.4 km

Night club

Disco Punta Cana

1.8 km

Playa de las Americas

The Patch

3.0 km

Spa Centre

Marylanza Spa & Fitness

2.1 km

Fountain

Light and Music Fountain

2.8 km

Av. Antonio Dominguez

Aparthotel Udalla Park

2.1 km

Av. las Américas

Piramide de Arona convention centre

2.8 km

Nearby

Calle Sierra Nevada

Hollywood Mirage

20 m

Mall

Passarela Oasis Shopping Center

540 m

Restaurants

New Shakespeare's Bar

550 m

Calle Rodeo

Mercado la Pepa

620 m

Cc Passerella Centro Comercial Passarella Oasis

Taylors Lounge

1.1 km

Avenida de San Francisco

Manhattens

610 m

Avenida San Francisco

Kaito Cafe

560 m

Avenida San Francisco 6 Local A34

K-Vegan

590 m

Avenida San Francisco 6 Mercado la Pepa

Goodfellas Pool Bar

810 m

Avenida de San Franciso

Cafeteria de Nino

580 m

La Pepa Food Market

Bojangles

630 m

Avenida San Francisco

Thai Cafe Song

780 m

Calle Oregon 7 L3 ,Los cristianos

Happy Days

640 m

El Mirador Local 17

Dylans Bar

680 m

Avenida San Francisco CC El Mirador

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

Convenient location

Friendly service

Noise at times

Pricey dining

7.0/10

Very good

Rooms

8.4

Location

7.1

Service

8.0

Dining

5.5

John

United States, March 2024

7.2/10

My stay at the hotel was fantastic. The rooms were superb, spacious, and splendid, especially with the lovely sunny balcony on the ground floor. However, noise from the nightly entertainment below in the White House could be a drawback. The service was excellent, from the cleaning staff to the catering and entertainment crew. The location, while a bit far from town, offered beautiful views and a great atmosphere with the on-site dancers. The dining experience was lacking in choice and warmth of cooked food, but the hotel facilities were satisfactory overall.

Rooms

8.0

I thoroughly enjoyed the spacious and splendid room with a sunny balcony. However, noise from the entertainment below was a bit bothersome. Nonetheless, the value for money was great.

Service

9.0

The service was top-notch, with friendly and efficient staff in all areas. The daily cleaning was a bonus, ensuring a pleasant stay throughout.

Location

7.0

The location, though a bit uphill, provided stunning views and a lively atmosphere with the on-site dancers. Great for families, but be prepared for the uphill walk back to the hotel. The price was reasonable for the location.

Dining

5.0

The dining options left much to be desired, with limited choices and poorly cooked food. However, the cold meat was decent. Breakfast was subpar based on my experience.

Facilities

7.0

The hotel facilities were good overall, though nothing particularly outstanding. The price for the amenities provided was fair.

Charlie

United Kingdom, October 2023

7.2/10

The hotel offers stunning sea and pool views, some of the best we've seen on holiday. The rooms are immaculate and come with all necessary kitchen appliances for self-catering, ensuring a top-notch stay. However, service interactions were mixed, with some staff being fresh and accommodating while others were a bit dismissive, affecting our overall experience.

Rooms

10.0

The rooms are cleaned promptly and are equipped with all kitchen appliances for self-catering. The sea and pool views are absolutely breathtaking, truly a 10/10 experience.

Service

6.0

The service was a mix of great moments like prompt towel changes and disappointing instances where staff were rude and unhelpful. It impacted our stay negatively.

Location

8.0

The hotel's location offers a peaceful retreat up a steep hill, away from the bustling city center. While a bit far from the city center, it's perfect for a relaxing getaway with stunning views of the sea.

Dining

5.0

Dining options were somewhat lackluster, with cold plates and food issues affecting the experience. There's room for improvement to elevate the dining quality.

Facilities

7.0

The hotel provides essential facilities like car hire, laundry services, and tours/ticket assistance, but improvements in dining facilities could enhance the overall experience.

Derek

United Kingdom, October 2023

7.2/10

The hotel offers nice but basic rooms with a sea view worth paying extra for. Good entertainment is organized every day. However, noise from early bin collection can be disturbing. The restaurant staff emptying bins at closing time can be inconvenient.

Rooms

7.0

The rooms are nice but basic, and it's worth paying extra for a sea view.

Service

8.0

The service was friendly and efficient, except for some issues with prioritizing children in certain situations.

Location

8.0

The hotel is a quiet retreat located uphill, providing a relaxed atmosphere, yet still close to restaurants and the beach.

Dining

6.0

The dining experience was average, lacking variety, especially for kids.

Facilities

7.0

The facilities include various commercial services and a free shuttle to the beach.

Mary

United Kingdom, October 2023

7.6/10

I absolutely loved my stay at HM Hotel. The location was perfect with the pool just outside the front door, and the staff were incredibly nice and friendly. However, it could get a bit noisy with the animation team. The hotel was a bit far from the city center but still manageable with a short walk, though it was downhill. Overall, a great experience with some minor inconveniences.

Rooms

8.0

I liked the rooms very much, clean and comfortable.

Service

9.0

The appointment booking service was convenient, and the staff were really nice and polite.

Location

7.0

The location was fantastic, with a supermarket onsite and close to shops and within walking distance to the beach. However, a bit far from the city center.

Dining

6.0

The dining experience was a mix. Breakfast was amazing, but other meals were pricey and not special.

Facilities

8.0

The facilities were great, with car hire, dry cleaning, and tours/ticket assistance available.

Convenient location

Noise at times

Arthur

United States, August 2023

8.0/10

I had a wonderful stay at the hotel! The rooms were spotless and spacious with plenty of facilities, and the 2 gorgeous pools were a fantastic addition. The staff were extremely friendly and helpful, making my experience even better. However, the entertainment options were lacking. Overall, a great value for the price.

Rooms

9.0

My room was very spacious and had lots of facilities. The two single beds were comfortable for a good night's sleep.

Service

8.0

The staff were the best thing about this hotel, always ready to assist with any needs. However, the checkout process took longer than expected due to a staff member's prolonged phone conversation.

Location

7.0

The hotel is a bit off the center but quiet, with easy access to restaurants and the beach. The uphill walk back may be challenging for some, but taxis were readily available.

Dining

7.0

The breakfast spread was beautiful, offering cold meats, pastries, fruits, and more. However, the hot buffet options were not as great as expected.

Facilities

9.0

The hotel had great amenities, including car hire, laundry services, and tours/ticket assistance.

comfortable

pricey dining

Roland

United Kingdom, August 2023

6.6/10

The hotel offers clean and comfortable rooms, but the restaurant staff may need improvement. The location provides stunning views but may be challenging for some due to the steep hill. Overall, a decent stay with some room for enhancement.

Rooms

8.0

The rooms were very clean and comfortable, offering enough space for privacy.

Service

7.0

The staff were pleasant and helpful, although some may have appeared less attentive.

Location

6.0

Dining

5.0

The dining experience was not the highlight of the stay, with limited options and room for improvement.

Facilities

7.0

The hotel provides a range of useful facilities for guests to enjoy during their stay.

Allan

United Kingdom, April 2023

7.6/10

The hotel offers spotless rooms that are well-equipped to meet all your requirements. Onsite facilities include a supermarket, hairdressing, and laundry services. While the rooms were cleaned daily with fresh towels and toiletries, there was a lingering fish smell that was off-putting.

Rooms

8.0

The rooms were spotless and well-equipped, but the fish smell was unpleasant.

Service

9.0

The hotel staff were friendly and helpful, making the overall experience enjoyable.

Location

7.0

The hotel is conveniently located, close to all amenities, although it sits atop a steep hill which may pose challenges for those with mobility issues. However, there are ample taxis available.

Dining

6.0

The dining options were acceptable but could benefit from improvements to address issues like cold plates and food. It was sufficient but not outstanding.

Facilities

8.0

The hotel offers a range of facilities including car hire, dry cleaning, shops, and laundry services.

clean

lingering smell

Jeremy

United Kingdom, April 2023

6.8/10

The hotel had wonderful views and was clean and pretty new. The rooms were very clean and comfortable but after a couple of days, the price was very high.

Rooms

9.0

The rooms were very clean and comfortable with wonderful views.

Service

8.0

The service was wonderful and helpful in any way, always with a smile. Victor from the small pool safeguard changed all negative opinions.

Location

7.0

The hotel is on the outskirts of the main resort and in quite a hilly location. It would be difficult for anyone elderly or infirm as it was at the top of a very steep hill and you need to use taxis regularly.

Dining

5.0

The dining experience was disappointing as the food was cold and the plates were cold too.

Facilities

6.0

The facilities are a bit limited.

clean rooms

cold food